I've used this PS script in the past to force-remove Webroot. ![]() After maintenance, reinstall the agent as required. Unfortunately if the Webroot Agent is Managed within Secure Anywhere Management Console, the policy has to be switched to Unmanaged or Deactivated from there. Please note that this key is a GUID and is different for each version of the agent, however, looking for DisplayName of Windows Agent we can easily find the correct string. Select the endpoints you wish to deactivate from the list, then under Agent Commands drop-down menu, select Deactivate Device. Under Manage > Entities, click the relevant Customer Site. ![]() Enter your Email/Phone, Password and Security Code when prompted. Even Sentinel has an uninstaller that works, even if it IS a pain to use.so I have to believe that something exists. Use this key to run a silent uninstall by simply adding /qn to the command line. Log in to the Webroot management console from Add-ons > Webroot. I've found removal tools online that did not remove, and I've tried the uninstall command line switch as admin which also did not work. The uninstall command is immediately sent from the console, and if a device. We did that, and we did get API alerts to work, but nothing will remove through the API access either. Uninstalling via the MSI-installed Agent, via command line, or RMM requires the version of the MSI used to install the Agent originally, so we recommend. The Avast Business CloudCare client can be uninstalled locally or remotely. They would not offer a removal tool or other ideas other than activating the NINJA API with Webroot. Has anyone been through this with Webroot? Speaking to webroot support, they seem to indicate that there is no way to get the software removed without gaining access to the portal. ![]() Using the Webroot Management console - works for Windows and Mac +Sending the Agent. The ex-employee used their personal email as the address to manage the webroot instance so resetting password is not an option. The full command line for uninstalling Sentinel Agent is C:Program. The uncooperative admin is NOT an MSP, it's an EX EMPLOYEE. Select the Webroot SecureAnywhere line item and then click Uninstall. We are unable to remove Webroot because we don't have access to the web portal. We were able to re-password and secure everything EXCEPT for Webroot AV. ![]() I am taking over an account that had an uncooperative ex-admin.
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